How can I place an order on honda.com.pk/parts?

Ans: You can place an order online by adding the parts to the shopping cart. Enter the required details and continue to Place Order button.


How can I find my required parts?

Ans: You can select your required parts by selecting your model year, model name, variant and mileage to get your car’s periodic maintenance parts. You can also find individual parts through the search tab and from Popular Honda Genuine Parts.


Does honda.com.pk/parts accept orders on phone, fax, live chat or email?

Ans: We do not accept orders on phone, fax, live chat or email. Due to our commitment to protect our customers confidentiality and information, all orders must be placed online through the website only.


How can I check price, shipping cost, or availability of part from honda.com.pk/parts?

Ans: You can check your part price and shipping cost by adding the part to your shopping cart, input your city and your preferred mode of shipment.


What should I do if I face problem in placing order or using the site?

Ans: We want to give our customers the best and convenient online shopping experience. If you face any problem or difficulty while using our website please Contact Us at the top of your screen.

How can I check my order status?

Ans: You can check your order’s status by logging into your account or by clicking on Track Order tab. We will also notify you of your order updates through email. Please check your email frequently.


What is the process time or estimated time of delivery of my order?

Ans: It generally takes 1 to 2 working days for us to process an order after it has been approved. In some cases, orders may take longer due to unavoidable reasons. Once the order ships, its estimated time of arrival is determined by the selected shipping method and your shipping address.


Has my order handed over to the courier service?

Ans: Once your order dispatched, a tracking number will be emailed to you.

Can I modify my order?

Ans: Yes you can modify your order but only before Confirm Order Placement, once confirm order is placed it can not be modified.


When can I cancel my order?

Ans: An order can be canceled at any time before Confirm Order Placement.


How do I cancel my order?

Ans: To cancel your order, please Contact Us.
Phone:  (042) 35384671-80    Ext: 393 
Mobile:  0301 - 7897917


Can I reorder my already cancelled order?

Ans: Once your order is cancelled, you can not reorder it. However you can make a separate order and then Place Order.


What if my part is not in stock?

Ans: If the part you are ordering is not in stock please Contact Us.
Phone:  (042) 35384671-80    Ext: 393 
Mobile:  0301 - 7897917


May I combine two separate orders to save my shipping cost?

Ans: No, our system does not allow us to combine two separate orders. If you would like to combine the orders, please Contact Us to cancel the original orders. You can then place a new order with all your required parts in one order.


Why haven’t I received an email confirmation of my order?

Ans: In such case it might be because of some technical reason, please click on Contact Us at a top of your screen.


From where do you ship my parts order?

Ans: We ship your Honda genuine parts from our parts warehouse located at 43Km - Multan Road , Manga Mandi, Lahore.


What is your courier service?

Ans: Muller & Phipps Pakistan is our courier service to deliver your order.


If my order has dispatched and in transit phase. Can I have the option to change the delivery address?

Ans: Once your order has dispatched and is in transit, we cannot change the original delivery address.


I received an email confirmation that my order has been dispatched, but I have not received it yet?

Ans: Once the order ships, its estimated time of arrival is determined by the selected shipping method and your shipping address. In case of more delay you may Contact Us.


How can I get tracking number of my order?

Ans: : An email with tracking information is sent to you when your order ships. You can also check your order status on the Track Order page to obtain your tracking number.


How do I create my account?

  • Step 1: Click My Account at the top of honda.com.pk/parts
  • Step 2: Click on Register
  • Step 3: Enter your billing and account information.
  • Step 4: Select register
  • Forget Password


What can I do if I forgot my password?

  • Step 1: Visit the Login/Register Page and click Forgot Password?
  • Step 2: Enter the email address on the account
  • Step 3: Enter your billing and account information.
  • Step 3: Select Submit
  • Step 4: Check your inbox for a password reset email. It should arrive within 24 hours
  • Step 5: Click on the URL provided in the email and enter a new password


What is the mode of payment of honda.com.pk/parts?

The mode of payment is Cash On Delivery.


Can I use credit/debit card for the payment?

Right now we are not offering online payment facility.

Are these genuine?

Are these all Honda Genuine Parts and Accessories?

Yes, all parts sold on our website are Honda Genuine Parts and Accessories.


Why Honda Genuine Parts?

Why to buy Honda Genuine Parts?

All Honda Genuine Parts are made and designed specifically to fit your Honda car.

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